Overview

Privacy Policy

At Open Water Marine, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (openwatermarinend.com) or interact with us for boat sales and services.

1. Information We Collect

We collect information that helps us provide you with the best marine services and products. This includes:

  • Personal Identifiers: Name, email address, phone number, and physical address (collected via contact forms, service requests, or sales inquiries).
  • Vessel Information: Make, model, year, and HIN (Hull Identification Number) of your boat or personal watercraft for service and parts matching.
  • Technical Data: IP address, browser type, and usage data collected automatically through cookies to improve our website’s functionality.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Fulfillment: To schedule maintenance, process winterization requests, and fulfill parts orders.
  • Communication: To respond to your inquiries, provide quotes, and send updates regarding your boat’s service status.
  • Marketing: To send you information about new inventory, seasonal promotions, or upcoming events (you may opt-out at any time).
  • Compliance: To meet legal obligations, such as vessel registration or warranty documentation.

3. Sharing Your Information

We do not sell your personal information to third parties. We only share data with trusted partners in the following circumstances:

  • Manufacturers: To process warranties or registration for new boat sales.
  • Service Providers: Third-party tools that help us manage our website, email communications, or payment processing.
  • Legal Requirements: If required by law or to protect the rights and safety of Open Water Marine and our customers.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.

5. Cookies and Tracking

Our website uses cookies to enhance your browsing experience and analyze site traffic. You can choose to disable cookies through your browser settings, though some features of the site may not function properly as a result.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.
  • Request that we correct or delete your personal information.
  • Opt-out of future marketing communications.

7. Third-Party Links

Our website may contain links to external sites (such as boat manufacturers or financing partners). We are not responsible for the privacy practices of these external websites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Open Water Marine 4515 Memorial Highway Mandan, ND 58554 Phone: (701) 425-5855 Website: openwatermarinend.com/contact